- Subscribe to PCF Networked Blog Daily Updates
- Subscribe to our Twitter / Google / Yahoo Daily Updates
|Two women embrace while waiting to board buses|
to return to salvage items from their homes
damaged by Hurricane Sandy in Seaside Heights,
New Jersey November 11, 2012.
(Reuters / Eric Thayer)
LIPA estimates that 50,000 properties were still powerless on Sunday while another 55,000 couldn't be connected to the grids, as extensive flooding in the area damaged the wiring and equipment. Cold and frustrated customers are becoming angrier as the power firm failed to answer their calls and provide some sort of a deadline for the electricity supply to resume.
"I was so disgusted the other night," said Carrie Baram of Baldwin Harbor, New York, who said she calls the utility three times a day. "I was up till midnight, but nobody bothered to answer the telephone." "We are sitting in a cold house. No one comes by," said John Mangin of Levittown, New York. "There should be criminal charges against the CEO and the executive board of LIPA for failure to do their jobs."
|Photo from twitter.com user @MattMinerXVX|
"We certainly understand the frustration that's out there," LIPA's chief operating officer, Michael Hervey, said in a conference call late Sunday. But, he said, the storm had been worse than expected, no utility had as many workers in place beforehand as it would have liked, and the power was coming back rapidly "compared to the damage that's been incurred."
The company has promised to restore power to 99 percent of its customers by Tuesday. But people are still tweeting, "u better not send me a bill this month" and "day 14 still no power – living house to house with 3 very young kids and dog. When will LIPA help us! " Those visiting the Big Apple were shocked to see the power outage. "Flying into my beloved New York tonight the pilots flew us over big patches of still dark areas. I actually cried. LIPA, where are you???", another tweeted.
New York Governor Andrew Cuomo has called an investigation of the company, criticizing it for bad management. On Friday, two congressmen asked the federal government to help LIPA restore power. "It’s a totally disorganized effort, and LIPA unfortunately seems to have lost control of the situation – and that’s why you see so many people becoming so angry," Representative Peter King said Saturday. It is estimated that more than eight million people have lost power after Hurricane Sandy.
An ice-cream truck providing power for a house. Photo from twitter.com user @mattgunn
Photo from twitter.com user @mhbraverman
A woman prepares food to be handed out to victims of Hurricane Sandy, in the Rockaway Beach neighborhood of Queens, New York, November 10, 2012.(Reuters / Andrew Burton)